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Technology for a Small Business

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_________ Kirby has a golf shop and he is trying to improve his business by using Information Technology. He is business consist of golf products of about 150 items and he wants to setup a website so he can get into e-business side of business. He want his website to be able to allow customers to schedule tee times, shop online and social network integration. His challenge is that he is a small business and doesn’t have a lot of resources for expensive complicated systems or equipment. Mr. Kirby wanted me to do some research on some similar businesses that use e-business and how they are setup. I was able to find three companies that he could analyze and compare. He can see how their websites are setup as well as customer relationship management and logistics tool as well as web hosting suggestions. There are some security issues that Mr. Kirby can encounter while setting up his online store. One of the main security issues are the threat of hackers and people trying to steal identities of customers. This issues will be of great concern to customers of his site especially when it comes to make purchases. Another issue he can face is attacks from varies viruses that can shut down his website as well as any computer equipment he is using. What I suggest is that he finds alternative payment options for customers purchasing products for his site. Since most customers are apprehensive lately with using their credit or debit cards to make purchases. The recent breaches in security from a lot of main stream stores and banking institutions, this will be a welcoming comfort for customers to the site. I would also suggest alternate ways of storing data and web hosting. This would be beneficial in case something happens to computer equipment you have backups. This will avoid down time and save money. For my suggestions or an alternative way for customers to pay for products online. I believe that PayPal is a very good opinion. The service keep

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